Monday, 4 October 2010

SCNF Reward, Incentive & Loyalty Event - 19 Jan 2011

If you had registered for this event, you should have been contacted directly.

We are re-schedule the SCNF event to Jan 2011 when we expect the uncertainty over the funding of public services will be reduced and the potential links to the Big Society agenda will be clearer. We have an excellent line up of speakers and want to ensure we have a useful debate on the use of smart card technology in health, environment and community incentive schemes. We will also make some of the case studies available on line before the event.

We will still be holding an informal meeting at 10am for those already committed to visiting London. If you plan to join us, please can you reply to events@scnf.org.uk and we will send you revised arrangements.

We expect to publicise the new date in the next few weeks.

Regards,

Kevin Farquharson & Steve Beecroft
Co-Chairs SCNFt: +44 (0) 1483 772241 e: chair@scnf.org.ukw: http://www.scnf.org.uk/

RFID Europe

A number of members trekked up to Cambridge for the annual RFID Europe event. While the event has a strong technical angle, it is the place to find out about market trends and how organisations are using innovative technology. I would like to thank IDTechEx for welcoming SCNF and members to the event.

During the conference sessions, there was focus on RFID technology in retail, a presentation by contactless payment provider sQuid Card, some interesting case studies in the use of NFC (contactless enabled mobile phones), Multi-function Wayfinding from Guide Dogs for the Blind, Cubic on transportation smart ticketing and use of RFID in Cambridge central library.

The use of RFID continues to grow across the world in every sector from transport and goods to healthcare and animal tagging. The cost of devices continue to fall in real terms as well as getting smaller and lighter. This makes RFID and related smart card technology a major enabler of process improvement, increasing customer satisfaction and reducing costs.

We are considering running a Public Sector stream again next year, so members can see the bigger picture of the effective use of identification technology. We will try and obtain some presentations from this year to publish on the website.

We would welcome your thoughts on ideas and topics to cover

Kevin Farquharson
Co-Chair SCNF

Monday, 27 September 2010

We are delighted to be holding the next SCNF meeting on 7th Oct at Westminster University. The event will feature leading UK case studies on reward, incentive and loyalty schemes. We will be discuss the link with the big society agenda as well as discussing the potential to improve health outcomes and community participation.

The event will feature the following case studies:

Derbyshire Gold Card - Enabling participation in the community, eg, Students vote on £1 million of investments.
Spice - Agency Time Credits enable public services to deliver improved outcomes with fewer resources.
Cheshire Charisma Card - Now in it’s 7th year the scheme continues to promote the use of local businesses, access to discounted parking and free events.
Mid-Suffolk Key Card Scheme - The Mid Suffolk Key offers discounts at over 50 outlets across the district.
Barking & Dagenham - Street Base Connect encourages young people to lead healthier, more active lives.
Windsor & Maidenhead - green recycling initiative has helped the borough reach 37% recycling. 75% of eligible green waste customers have activated their RecycleBank accounts.

The case studies will be followed by debates about health and incentive schemes.

Kevin Farquharson
Co-Chair SCNF

Saturday, 31 July 2010

SCNF Reward, Incentive and Loyalty Event

The next SCNF event will be on 7th October in central London. 10am to 4pm.

We are currently planning an exciting event which will show case a range of schemes which demonstrate how to implement, reward, incentive and loyalty programmes and how they can be linked to resident and transport card schemes.

Confirmed case studies include Spice incentive scheme for community based programmes, Barking and Dagenham reward scheme for young people, mid-Suffolk Key card scheme and Derbyshire Gold Card. We have also invited speakers on health incentive schemes, re-cycling initiatives and local business loyalty programmes. We look forward to stimulating debate and discussion about ideas and opportunities across the UK.

With the recent Government announcements on the Big Society agenda, we anticipate a growing need and interest for reward and incentive schemes to energise local initiatives. We are talking to the Big Society Network about this event and expect this to be one of the major themes. We will also be discussing how to implement sustainable schemes in the current economic climate.

The event is free for SCNF members to attend and there will be an exhibition area from our sponsors. Places will be limited, so if you wish to reserve a place, please send an email to events@scnf.org.uk - can you indicate any particular application you would like to find out more about.

Kevin Farquharson
Co-Chair SCNF

Sunday, 20 June 2010

Once again SCNF secured free places for our members at Pre-Paid 2010. This 2 day conference covers all the bases on payment and SCNF has helped shape the public sector stream which was much improved this year. This event is now an essential fixture for anyone considering or implementing mobile, internet or contactless payment in the public sector. The highlights were numerous and included:

- SCNF requirement for pre-paid round table – see notes to be posted on website
- Bracknell Forest – still extending and enhancing its scheme after 8 years
- Croydon explaining how pre-payment for school meals has saved £750k already
- Westminster accepting card and telephone payment to save over £7m pa in costs
- Round table – steps to overcome the barriers and implement pre-paid in public sector

- Mastercard being used for payment on Liverpool buses
- sQuid service underpinning cashless catering and now ITSO travel pre-payment
- Update on Kent County scheme for making payments in personalised care
- Rollout of contactless Visa payment and Visa programmes (white label & close loop)
- LASSeO identifying the barriers to progress
- Mick Davies appealing for a payment service provider to step forward
- TfL news on acceptance of EMV by 2012 and first screening of new video
- Steve Beecroft exploring smart in football clubs which revealed there is a business case
- Industry experts discussing the future of mobile, NFC and internet payment models
- Pending e-money regulatory changes – may impact school meals and transport

This is the only UK (and possibly European) event where you learn about the latest case studies and can hear directly from Visa, Mastercard, E-Money Association, card issuers, banks, TfL, alternative payment solutions, consultants, lawyers and HM Treasury.

I hope we can contribute some success stories to an even more successful event next June. Look out for SCNF offer to members next year. If you want sight ofg outputs from this year's event, go to SCNF site or email events@scnf.org.uk.

Kevin Farquharson
Co-Chair SCNF
www.scnf.org.uk

SCNF Officers Elected

At the Core Group meeting on 15th June, Kevin Farquharson and Steve Beecroft were both re-elected as Co-Chair of the SCNF. Owen McLaughlin was elected Treasurer.

The CG also consider future events and agreed that links to transport cards and reward/incentives were key areas to focus on. Input would be welcome from members on future events.

Kevin Farquharson
Co-Chair SCNF
www.smartran.co.uk

Monday, 14 June 2010

SCNF at Pre-Paid

The SCNF will hold its own session at Pre-Paid 2010 tomorrow in London, starting at 10am. Join us to discuss the latest developments in payment applications and their use with resident card schemes.

10:00am SCNF – introduction to prepaid
11.40 Fostering new partnerships and expanding the e+ smartcard
12.00 Case study: The Croydon e-Pay cashless schools project
12.30 Case study: Westminster’s pay by phone parking scheme
12.50 Panel discussion: transforming service delivery with prepaid and smartcards
Darryl Wallis, Project Manager, Hillingdon Council
Steve Pennant, Programme Lead, Connected London, London Councils
Nicola Kaye, SmartCard Programme Support Officer, Bracknell Forest Council
Kevin Farquharson, Co-Chair, SCNF
John Thornton, Director, e-ssential Resources

We will also be discussing the result from the member survey on the Mifare 4Byte UID issue.

If you not joining us a Pre-Paid, then look out for feedback and updates on the SCNF website.

Kevin Farquharson
Co-Chair SCNF
www.scnf.org.uk