Friday, 27 May 2011

DWP - Evidence review of smartcard schemes in local authorities

RR 738 Evidence review of smartcard schemes in local authorities
by Andrew Wood, Kate Downer and Annalise Toberman
This report provides the findings from an evidence review conducted by RS Consulting on behalf of the Department for Work and Pensions, examining smartcard schemes that local authorities have implemented. Its overall aim was to draw together good practice and learning points as they relate to scheme implementation. The review explores a range of issues, including the services included within smartcard schemes; citizen participation in schemes; use of data to improve services; dissemination of information to users and prospective users; communications activities; and how schemes have been evaluated.
A qualitative scoring mechanism was used to assess the potential of local authorities with smartcard schemes in place. Following this, seven case study local authorities were chosen and visited between September and December 2010. The study consisted of analysing existing, publicly-available information and related evidence, supplemented by discussions with the chosen local authorities.
The local authorities that participated were Bolton Council, Bracknell Forest Council, Caerphilly County Borough Council, Cumbria County Council, Derbyshire County Council, Dundee City Council/the National Entitlement Card and Merseyside Improvement and Efficiency Partnership.

Click here for the report:

Tuesday, 24 May 2011

CareBank project - proof of concept requirements - returns due by 24th June '11

SCNF has received the CareBank project document which sets out the Royal Borough of Windsor and Maidenhead's requirements for a Proof of Concept for introducing the scheme to local people within the area.

The enclosed link are frequently asked questions that people have asked during the earlier stage of the project which you may find helpful.

There is also a contact list of those that have already expressed an interest in developing the scheme. You may find this useful if you wish to form partnerships to develop your offer further.

The deadline for returns is 24th June. You may be asked to come forward for an interview or presentation week commencing 4th July. For details and copy of the document please email