Monday 19 April 2010

SCNF Case Studies and Midlands Workshop

The SCNF heads to central Birmingham on Wednesday for a 2 part event. In the morning, three case studies will be presented setting out how CRM systems can be used to enable resident card schemes. We will be hearing from SAP and the implementation of Microsoft Dynamics in Kingston.

The afternoon will see a workshop of Midlands authorities on the potential applications of resident card schemes. There will be plenty of time to network, speak to sponsors and see the exhibition area.

In March, DWP signed up two authorities to trial applications which encourage older people to participate and use local authority services. Event delegates will be the first to hear from one of the selected authorities about the scope and expectations for their trial.

Owing to some ash cloud stranded delegates, there are a couple of places left for late registration. Email events@scnf.org.uk.

Kevin Farquharson, Co-Chair SCNF