Saturday, 20 March 2010

SCNF CRM and Introduction Workshop 21st April

The next Smart Card Networking Forum event is in Central Birmingham at the BMI on 21st April. See the website and calendar for details as they are announced.

SCNF members are invited to join their peers to learn how smart cards can be used in a multi-application resident card scheme or look in detail at how other authorities are using their Customer Relationship Management (CRM) Systems to issue and manage their resident card scheme. In the afternoon there will be a workshop for authorities in the Midlands and additional time to network and speak to sponsors.

Come along and find out how different CRM systems including Microsoft Dynamics are being used to improve the delivery of services and managing the customer relationship.

If you would like to attend, please register as a member on the SCNF website ( and email as soon as possible as places are limited. Please indicate which sessions you are planning to attend.

We look forward to meeting you at the April event.


Kevin Farquharson & Steve Beecroft
Smart Card Networking Forum


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