Monday, 22 March 2010

SCNF at DWP Event

Many SCNF members joined in the DWP event at the Brit Oval on 3rd March, which was attended by around 100 delegates. The focus of the event was to share good practice and obtain feedback from delegates about the information and support required.

The event was opened by Hugh Pullinger from DWP explaining the focus on services for older people and an ageing society. Hugh set out the challenges of delivering and adapting services for a growing population of pensioners (250k will be over 100 by 2050!). DWP wants to encourage people to prepare more effectively for later life, to increase participation in local activities and to reduce the number of people becoming isolated.

Hugh was followed by Nicky Kaye from Bracknell and SCNF describing the range of services enabled by the E+ card which is also available to pensioners on their concessionary transport card. Kevin Farquharson, on behalf of Capital Ambition, described the recent work on the London Card which is intended to make it easier for all residents to access services and is planned to incorporate the Freedom Pass which is in the process of being re-issued.

The final case study was presented by Geoff Pickford from Derbyshire who described the Gold Card applications which they have linked to over 60 concessionary transport cards. The Gold Card extends use to libraries, local business discounts and promotion of welfare and benefits.

Presentations have been requested from contributors to be posted in the members area and we are awaiting feedback from DWP on the table discussions to identify delegates' key issues and needs. DWP is also expected to announce shortly the locations for application trials they will be funding later this year.

This was one of the most successful events we have been involved in. Many of our sponsors had stands which delegates were able to visit during the breaks and ask more detailed questions.

We will keep members advised on future DWP scheduled events.

Kevin Farquharson
Co-Chair SCNF
www.scnf.org.uk

Saturday, 20 March 2010

SCNF CRM and Introduction Workshop 21st April

The next Smart Card Networking Forum event is in Central Birmingham at the BMI on 21st April. See the website and calendar for details as they are announced.

SCNF members are invited to join their peers to learn how smart cards can be used in a multi-application resident card scheme or look in detail at how other authorities are using their Customer Relationship Management (CRM) Systems to issue and manage their resident card scheme. In the afternoon there will be a workshop for authorities in the Midlands and additional time to network and speak to sponsors.

Come along and find out how different CRM systems including Microsoft Dynamics are being used to improve the delivery of services and managing the customer relationship.

If you would like to attend, please register as a member on the SCNF website (http://www.scnf.org.uk/join.html) and email events@scnf.org.uk as soon as possible as places are limited. Please indicate which sessions you are planning to attend.

We look forward to meeting you at the April event.

Regards,

Kevin Farquharson & Steve Beecroft
Co-Chairs
Smart Card Networking Forum

e: chair@scnf.org.uk
w: www.scnf.org.uk

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Sunday, 10 January 2010

London Cards Framework Feasibility Study

The London Councils funded a feasibility study in Autumn 2009. The summary report is now available and published on the London Councils website. This report and the business model may be of interest to other authorities.

http://www.londoncouncils.gov.uk/capitalambition/projects/londoncard.htm

There is a workshop on 23rd Feb for London authorities about the findings and opportunities. For more information see the London Councils event listing.

Kevin Farquharson
Co-Chair SCNF

www.scnf.org.uk

DWP Expressions of Interest

In December nearly a dozen authorities expressed an interest in the DWP invitation to support trial(s) of smart card applications. All the response were forwarded to DWP with a brief summary of the applicants. DWP is now following up with each during January.

The SCNF was delighted to see the number and range of responses which reflects the growing interest in applications of smart cards beyond transport. It will be excellent to see a number of these proposals move forward including the one(s) selected by DWP for funding.

SCNF will be following developments closely and the event on the 3rd March will provide insight into the possibilities and existing experience in other schemes.

To be the first to receive new information, make sure you have signed up to the SCNF.

Kevin Farquharson
Co-Chair SCNF
www.scnf.org.uk

Tuesday, 8 December 2009

Smart Card Funded Trials

The SCNF has been asked by DWP to identify candidate authorities to undertake a trial of applications linked to concessionary smart cards.

DWP is looking for one, maybe two authorities to undertake funded trials of these smartcard applications. The trial criteria are as follows:

1. A good size cohort of older people
2. A Smart Card initiative that can use the existing ENCTS concessionary pass
3. A data base to record activity and impact
4. Activities and concessions for older people
5. Some innovation especially linking National and Local entitlements to getting people active
6. Advice and guidance off the back of the card scheme
7. Engagement with isolated or inactive groups
8. Impact and testing in both Urban and Rural environments .

If you wish your organisation to be put forward to DWP, please sign up to the Forum (if not already a member) and request an application form by emailing chair@scnf.org.uk. We need responses by 16/12/09.

Kevin Farquharson
Co-Chair SCNF
www.scnf.org.uk

Saturday, 14 November 2009

Successful Transport Workshop

The SCNF Transport event last week was a further success for the forum with a packed room of attendees from Local Authorities, London Councils and Central Government.

The workshop was arranged to explain the LASSeO standards for multi-application encoding on Desfire cards and discuss how it could be implemented. Mick Davies introduced LASSeO and the process of developing and maintaining standards. Owen McLaughlin explained the origins and scope the standards. Over 20 different applications were mentioned during the course of the workshop! Nicky Kaye gave the perspective of Bracknell Forest who have a multi-application concession card.

Gwyn Williams introduced the implementation guidelines which have been prepared and proposed cards should have at least basic encoding when issued. The implications of having multiple numbers on the card was discussed (ie transport and entitlement). Copies of the draft were circulated and feedback requested during and after the meeting. A final copy will be published on the website.

Steve Beecroft concluded the event by leading a discussion about the business case and scope for reducing/sharing scheme costs. Michael Murray from DWP announced an event for Local Authorities which they are planning for 3rd March 2010 – an important date for the diary.

Kevin Farquharson
Co-Chair SCNF
www.scnf.org.uk

Thursday, 22 October 2009

SCNF Transport Workshop

The SCNF has received an excellent response from Local Authorities for the Transport Workshop on 11th Nov in London. Places are being taken up rapidly.

At the meeting members will be discussing the implications and opportunities when authorities start issuing concessionary passes on the Desfire smart card platform. As most authorities appear to have chosen this card type as the successor to Mifare which starts to be phased out in January, it is possible to plan for other applications and the wider use of the concession card.

The workshop will cover the background to the changes, specification for encoding Mifare cards, applications supported, implementation guidelines, learning from existing schemes, business case implications and testing facilities. A number of existing multi-application schemes will be represented, so we expect a very informative exchange of ideas and experience.

There are limited places at the workshop which are already 60% taken up, which is very encouraging. For more information, see the website and email events@scnf.org.uk.

Kevin Farquharson
Co-Chair SCNF
www.scnf.org.uk